Payment Policy

Payment Policy


Q.1 What are the acceptable payment modes?
Q.2 Are there any hidden charges?
Q.3 Can I pay online after order placement?
Q.4 Can I pay online at the time of delivery?

  1. Humanness Pharmaceuticals accepts the following forms of payments
    Credit/Debit card
    Net banking
    PayPal
    E-wallets
    Cash on Delivery (COD)
  2. There are no hidden charges applied to your order. You will be able to see all charges applicable in your order in the payment summary page.
    3.Yes, you can make an online payment for your order before your order is ready to be shipped.
    4.’Pay on Delivery’ (POD) includes Cash on Delivery (COD) as well as additional digital payment facilities via Humanness Pharmaceuticals SMS Pay link.

Return Policy
We accept returns in following situations:
Product(s) delivered do not match your order
Product(s) delivered are past or near to its expiry date (medicines with an expiry date of less than 02 months shall be considered as near expiry)
Product(s) delivered were damaged in transit (do not accept any product with has a tampered seal)

Cancellation Policy
You can cancel the order for the product before we ship it. Orders once shipped cannot be cancelled.
There may be certain orders that Humanness Pharmaceuticals partners are unable to accept and service. Such orders may need to be cancelled. Some such situations that may result in your order being cancelled include non-availability of the product or quantities ordered by you or inaccuracies or errors in pricing information specified by our partners.
Humanness Pharmaceuticals also reserves the right to cancel orders that classify as ‘Bulk order’ as determined by Humanness Pharmaceuticals as per certain criteria. An order can be classified as ‘Bulk order’ if it meets the below mentioned criteria, which may not be exhaustive, viz:


Products ordered are not for self-consumption but or commercial resale
Multiple orders placed for same product at the same address
Bulk quantity of the same product ordered
Invalid address given in order details
Any malpractice used to place the order.


Data protection policy
We at Humanness Pharmaceuticals use the highest level of data security.

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